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Frequently Asked Questions
What is the background of Business Process Council?
The need for this Council was voiced mostly by the industry leaders, business consultants and IT professionals. Most professionals learn business processes on the job with a lot of struggle. The gap between demand and supply of professionals with business process knowledge has become a night-mare for the industry. Business process oriented certification programs, such as from APICS, are highly respected in the industry. Certified individuals earn much more salaries than non-certified individuals. This proves the need and value for such practitioners’ body of knowledge.
Many academic institutes are being encouraged to include business processes in their curriculum. The institutes immediately see the merit realizing better placements for their students. However, they expressed helplessness in terms of course content, availability of books and faculty, which can teach business processes that span across multiple functions. Institutes also indicated that teaching business processes does not have much academic rigor and is probably low in intellectual content, making it not so attractive to be taught by academicians.
This prompted some leading practitioners in the industry to take the responsibility of creating a structured body of knowledge of business processes of all industry verticals, and make it available to industry, professionals, students and academicians, everyone, over the Internet. These practitioners became founders of the Business Process Council.
How will the Council benefit me?
When someone joins the industry for the first time, typically after completing his academics, he is treated as a “fresher” by the industry. Industry invests in the individual by training him on their business processes over next 6 to 18 months. Only after that, he is seen as “experienced” and becomes valuable to the industry. After 5 to 10 years, the individual mostly forgets what he learnt in his academics and grows in the industry by adding to his knowledge of business processes. It is not very uncommon to hear a junior staff saying that he trained the boss when the boss joined the industry.
By not exposing the youth to the body of knowledge of business processes, the situation described above will continue. Industry will have to keep investing time, money and other resources to re-train individuals. Individuals will waste precious years of their life getting re-trained by the industry.
If individuals are exposed to the business processes before they join the industry, individuals will get better jobs and better pay. Industry will save huge amount of money that they spend on re-training. Individuals will also become productive much faster for the industry. Eventually, you as a consumer will enjoy better and more economical goods and services.
How will the Council benefit the industry?
If a company pays INR 200,000 p.a. to a new recruit, incurs twice the overheads for providing infrastructure, administration and mentoring, and takes one year to bring the new recruit up to the speed, the investment is approximately INR 600,000 per recruit. If, by providing education of generic business processes, the training period can be cut down by 3 months, that is, 25%, a net saving of INR 150,000 p.a. per recruit can be achieved.
A company hiring 100 employees per year may save INR 15 million per year!
A company hiring 1,000 employees per year may save INR 150 million per year!
A company hiring 10,000 employees per year may save INR 1.5 billion per year!
How will the Council benefit the country?
India’s growth rate can only be sustained by availability of quality human resources. On one hand, India has a huge young population looking for employment opportunities (54% of India’s population is below 25 years of age and 71% of India’s population is below 35 years of age), on the other hand, the biggest challenge India is faced with is availability of skilled man-power, which is the result of lack of proper education and training. Proper education means: (1) primary functional literacy, (2) primary & secondary education, (3) enterprise skills development, and (4) vocational education and training. (Source: Transforming India by iWatch, visit www.wakeupcall.org). Surprisingly, education is India’s topmost priority compared to good governance, central government policy changes, export activities of the economy and even the infrastructure!
Business Process Council addresses the area of Enterprise Skills Development or ESD. The initiative of the Council will result in reduced gap between demand and supply of professionals with business process knowledge and help India sustain its high growth rate.
This prompted some leading practitioners in the industry to take the responsibility of creating a structured body of knowledge of business processes of all industry verticals, and make it available to industry, professionals, students and academicians, everyone, over the Internet. These practitioners became founders of the Business Process Council.
How will the Council benefit me?
When someone joins the industry for the first time, typically after completing his academics, he is treated as a “fresher” by the industry. Industry invests in the individual by training him on their business processes over next 6 to 18 months. Only after that, he is seen as “experienced” and becomes valuable to the industry. After 5 to 10 years, the individual mostly forgets what he learnt in his academics and grows in the industry by adding to his knowledge of business processes. It is not very uncommon to hear a junior staff saying that he trained the boss when the boss joined the industry.
By not exposing the youth to the body of knowledge of business processes, the situation described above will continue. Industry will have to keep investing time, money and other resources to re-train individuals. Individuals will waste precious years of their life getting re-trained by the industry.
If individuals are exposed to the business processes before they join the industry, individuals will get better jobs and better pay. Industry will save huge amount of money that they spend on re-training. Individuals will also become productive much faster for the industry. Eventually, you as a consumer will enjoy better and more economical goods and services.
How will the Council benefit the industry?
If a company pays INR 200,000 p.a. to a new recruit, incurs twice the overheads for providing infrastructure, administration and mentoring, and takes one year to bring the new recruit up to the speed, the investment is approximately INR 600,000 per recruit. If, by providing education of generic business processes, the training period can be cut down by 3 months, that is, 25%, a net saving of INR 150,000 p.a. per recruit can be achieved.
A company hiring 100 employees per year may save INR 15 million per year!
A company hiring 1,000 employees per year may save INR 150 million per year!
A company hiring 10,000 employees per year may save INR 1.5 billion per year!
How will the Council benefit the country?
India’s growth rate can only be sustained by availability of quality human resources. On one hand, India has a huge young population looking for employment opportunities (54% of India’s population is below 25 years of age and 71% of India’s population is below 35 years of age), on the other hand, the biggest challenge India is faced with is availability of skilled man-power, which is the result of lack of proper education and training. Proper education means: (1) primary functional literacy, (2) primary & secondary education, (3) enterprise skills development, and (4) vocational education and training. (Source: Transforming India by iWatch, visit www.wakeupcall.org). Surprisingly, education is India’s topmost priority compared to good governance, central government policy changes, export activities of the economy and even the infrastructure!
Business Process Council addresses the area of Enterprise Skills Development or ESD. The initiative of the Council will result in reduced gap between demand and supply of professionals with business process knowledge and help India sustain its high growth rate.
References:
- A NASSCOM fact-sheet titled “Knowledge Professionals Factsheet (2006)” that talks about the demand and supply of knowledge professionals can be accessed on the following URL: http://www.nasscom.in/upload/5216/NASSCOM%20Knowledge%20
Professionals%20Factsheet%202006.pdf - An article of interest on the same subject was published in The New York Times dated 17th October 2006. The title of the article is: ‘Skills Gap Hurts Technology Boom in India’. The URL of the article is : http://www.nytimes.com/2006/10/17/world/asia/17india.html?
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